Acorn CourtRedhill, Surrey
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- Acorn CourtRedhill, Surrey
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A warm and friendly environment, with accommodation set over 3 floors
The home is furnished elegantly and fitted to a high and exacting standard
Staff engage residents in a range of activities
Exceptional care from a dedicated and devoted team
Meals are served in the welcoming dining room
Acorn Court promotes an active lifestyle, with a wide range of activities
Acorn Court is designed for living
Acorn Court in Redhill, Surrey, boasts a close-knit environment with highly trained and compassionate individuals cherry picked to work at the mature care home.
Stylishly decorated and furnished to an exceptionally high standard, the home offers residential, nursing and dementia care. It has picked up many awards along the way, which are testament to the excellent service it provides. These include the Caring Times National Award for Care Manager of the Year, a Surrey Care Association Award and the Great British Award for Registered Manager of the Year.
The family-orientated setting sees residents’ families as an integral part of life. A Relatives’ Support Group provides welcome support to those new to the home from families that have been in the same boat. They can provide advice, answer questions on what to expect, and assure you that everything will be okay.
The relative support group is there to provide help and an insight from those that have been through similar experiences. My husband is a resident at the home with severe dementia and this group has provided me with much needed support. Pat Rogers, Resident's Wife
Life at Acorn Court
Among the many facilities, the home features a well-stocked library where residents can enjoy quiet time or a bar for social interaction. It also proves a popular venue for hosting intimate private parties. The most recent were centenary birthday parties for two of the residents.
The grounds with a lovely patio plus sensory flower and herb gardens are in full bloom, thanks to the resident gardening club that works tirelessly to create a wonderful sanctuary for everyone to enjoy. The latest project in the pipeline is the installation of a water feature.
The weekly planned activities programme is full and varied. Residents can also go on outings which are arranged three times a week. These include local trips like canal boat rides, visits to garden centres and greyhound racing. Trips further afield include visits to museums and galleries.
End of life care
End of life planning is not an area that most of us like to discuss. However, this can be a vital source of help for families that perhaps have been told their loved one has a terminal illness and only has a short time left. We can help make this period as comfortable as possible for the resident. We work closely with a local hospice to ensure all emotional support needs are met.
Type of care
- Nursing care
- Dementia care
- End of life support
- 86 en-suite bedrooms
- Lounge and dining areas on each floor
- Access to physiotherapists, masseurs and reflexologists
- Manicured garden
- Hair salon and nail bar
- Private mini bus
We promote an active lifestyle at Acorn Court and a wide variety of activities and events are organised to keep our residents occupied each day.
We have forged close links with the community and are constantly visiting local places of interest, as well as bringing in local entertainers into our home.
An example of our activities.
Arts & crafts day
10.30am - Quiz
3pm - Exercise class with Diana and Paul
Trip to the milestone museum
10.30am - Coffee morning, raffle, handmade Christmas cards and jewellery
3pm - Music with Paul
Acorn Court Care Home
Surrey RH1 2NX
Tel: 01737 339 666View a larger Map -0.153498 51.250445
At Acorn Court, our highly-trained team takes the time to get to know each resident – their medical needs, their likes, their dislikes and the things they are most passionate about. That way we can tailor the care exactly to their needs.
Monica Prosser, Home Manager
Monica has been caring for the elderly for more than 20 years in various roles. She primarily worked in domiciliary care, providing assistance to those in need at their home. She joined Carebase five years ago, where the last two years have been spent managing Acorn Court.
We have an excellent rapport with our residents and their families, who are in and out of the home all the time. They treat us like extended family Petra Stephenson, Administrator
Petra Stephenson, Administrator
Petra has worked at Acorn Court since it first opened its doors in 2008, and in that time has built a fantastic rapport with residents, their families and visitors to the home.
Ami Penfold, Activities & Events Coordinator
Ami is a member of NAPA and has been in this role since May 2011. The residents affectionately call her ‘Amazing Ami’ as there no end to her talents, because as well as ensuring there are activities and therapies to entertain and stimulate the residents every day, she is always on hand to provide a helping hand to everyone, whether it be it a hair-styling when the Hairdresser is not around or nails and makeup if required for that special occasion. Ami can always be counted on to join in the fun with a good song and a dance, or for giving that special hug to ensure that everyone feels special and loved.
We love to hear from family members and friends about their experiences of life at Acorn Court. How they feel about our home, the care we give and the team that make that possible.
Knowing the ways in which we have made a difference and touched the lives of those in our care – and their loved ones – is what keeps us focused on delivering the highest standard of care at all times.
I wanted to write to let you know how grateful all of my family are for the care my father received at Acorn Court.
I was very upset when I first called in at the home, but I will always remember the kindness and patience I received from the start from both Petra and Monica, which was very reassuring.
My family and I were immediately made to feel very welcome, including my two dogs who Dad always loved to see. One of the best things is that we always saw the same care staff, so got to know them all very well.
…I could go on and on!
I am so glad that we were lucky enough to find the home – I only wish that all care homes were like this and had someone as exceptional as Monica running them.
With my very best wishes,
18th November 2013
Words cannot express the gratitude Roger and I have for all the care, attention and love you showed mum during her stay in Acorn Court. Not only did all the staff take great care of her daily needs, but the fact that each resident is treated according to their individual requirements was very reassuring to know.
The caring atmosphere starts on first entering the home, with the friendly greeting from the staff who were always very helpful. The reception area always looked very bright and decorated differently according to the time of year.
We are so grateful for the understanding and advice you provided us with through the whole process.
Thank you once again to all at Acorn Court
Roger and Diane Todd
Roger and Diane Todd
4th April 2013
My family and I send you our kindest regards and wish to thank you and your excellent staff for the very professional and friendly care you afforded dear Enid during her stay with you.
I have the highest regard for your teams understanding of the dementia which afflicted Enid and your approach in giving her the best possible care and attention you could give.
Please let them all know our appreciation of their dedication to their tasks, collectively, made Enid's life that much less bewildered.
28th December 2012
We wanted to write this letter to thank you and all the staff at Acorn Court for the care and support given to Nigel and us over the last couple of months.
You have always been at the end of the phone and everything possible was being done to ensure Nigel had the care he needed wherever there was a change in his symptoms.
Sue, Hannah and Catherine
21st December 2012
To the managers of Acorn Court,
I wanted to send you an email to let you know how brilliant I think your care home is and how outstanding the staff are that work there.
From the moment I stepped into your care home I knew it was the place I would like my grandad to be.
I wanted you to know how wonderful I think your home and staff are, they deserve to be recognised for all the hard work they do.
Thank you again for everything,
25th April 2012